Customer Support

Repairs and Maintenance

We know how valuable your time is and how annoying it can be to waste it when things go wrong. As our customer you will benefit from the expertise and care of our in-house maintenance team who will be on hand to deal with any issues, however big or small. We offer every customer:

Maintenance Emergencies

If you have an urgent maintenance issue, please call us on our main number 0207 730 5092. If your issue is less pressing, fill out the form and we will respond as soon as possible.


Your experience is incredibly important to us, which is why we put everything we can in place to ensure that your stay with us is effortless and pleasurable. You will have an estate manager who you can contact as often or as little as you would like, ensuring that our management of information flow is set to your timeframes. If you have an individual requirement, no matter how small, we will do our utmost to ensure that we accommodate your needs.

Residential Handbook

For helpful hints, tips and advice, please drop us a line. Alternatively our downloadable and printable handbooks can be found here: Download PDF

Feedback Form

Our commitment to high standards goes beyond the fit and finish in our properties through to the ongoing personal service we offer our customers. As a progressive company we make every effort to constantly improve.

Without our customers feedback we simply couldn't stay ahead of our game.

We really value your opinion.